Traditional vs. VoIP
June 10th, 2019
Are you still operating with a traditional phone system? If so, the provider of that system is likely either going out of business, already out of business, or transitioning away from supporting traditional analog phone technology. Communication is vastly different from how it was decades ago with the advancement of the internet. Soon operating with old voice technology will become more of a burden on your business, causing you to fall behind your competition.
Analog phone systems, while widely popular, is also very limiting for business. As your company grows with more locations, customers, and staff, the need for simple functions like hold, redial, and mute just won't cut it. Traditional phones also don't offer mobility and flexibility. Are you thinking about moving to a different location? You would have to build a whole new infrastructure just to get your phones up and running, resulting in expensive upfront and long-term maintenance costs.
Voice-over-IP (VoIP) phones offer a more adaptable solution. These phones operate over the internet, sending and receiving calls digitally, allowing the capabilities of this system to be limitless. VoIP phones can scale and expand with features that include interactive voice response, call routing, voicemail-to-email, video conferencing, instant messaging, and more. Traveling with this phone system is a breeze. Employees can answer calls from anywhere in the world as long as they have a working internet connection. These cloud-based phone systems make telecommuting viable.
Voice-over-IP phones are incredibly cost-effective as well, with affordable month-to-month rates, cheap setup, and installation fees. VoIP can also be managed by your MSP, so there is no need for hardware, equipment, or maintenance.
If you're still operating with traditional phone systems, it's time to make the transition, and Wyatt Communications can help. Once you contact us, we will send out our consultants to take a look at your current infrastructure and make sure that your network and internet speeds are updated and ready for a brand new voice system to evolve your business.
Posted in: Business Phone Systems