What's Included in Our Newest Phone System Dashboard by CQ Simple
March 29th, 2019
See our latest dashboard feature in action with a demonstration from David Wyatt on a sample phone system.
When you get a phone system from Wyatt Communications, it comes equipped with our integrative add-on peripheral caller dashboard with an easy to use interface. This dashboard from CQ Simple offers a live visual platform that is perfect for busy front desk workers and call centers. This guide will give you a quick overview of the interface and its features.
The more your team grows, your office becomes larger, and the business may expand out to different locations; as a manager, it can become increasingly hard to keep track of all your staff members and employees. Our mission is to make your business streamlined and simple so that you and your team can perform work effectively and efficiently. With this newest unified dashboard add-on, you get a call management system with enhanced visibility of your entire workflow. Manage call queues, multiple calls, and agents all on one screen. CQ Simple also enables supervisors to monitor calls for quality assurance.
Other features include:
Call Answering
- Call Parking
- Paging and intercom for overhead paging and two-way intercom calling between phones
- Music on Hold
- Audio and video conferencing
- Call Flow and scheduling control
- Auto Attendant
Away from Phone
- Voicemail to Email
- Find-me-follow-me
- Softphone and mobile support
Administration Functions
- Extensions and directory
- System recordings
- User control panel
Contact us for more information about our innovative phone system solutions.
Posted in: Business Phone Systems