Stay Connected with Business SMS
August 2nd, 2019
Back to school and back to business with David Wyatt and the power of texting from your landline phones.
There is no denying the popularity of text messaging. With over 20 billion text messages sent daily and 16 million per minute according to the independent research company, Portio Research, the obsession of text messaging sparks the question, why is SMS so popular? The simple answer is convenience. Much like speaking with your best friend, who won't answer a phone call but is quick to respond to a text message, convenience drives our everyday lives. As a business, it's essential to adapt to this demand of communication by utilizing texting service for your business communication.
In a previous post, we talked about our latest phone integration feature that allows texting directly from your business phones, but what are the main benefits of utilizing this service? We will cover the top four benefits of business text messaging via your landline phone.
- Grow Your Customer Base and Satisfaction Through Text Messaging
- It Is Easier for Your Staff and Workplace
- Communicate Quickly and Easily
- Separate Business Texts from Personal
Waiting to implement this solution to your operations is hurting your business now. People are always finding ways to interact without human contact, especially when it comes to business, from online and mobile banking to taking courses online. Your customers have probably already tried texting your business landline phone without you even knowing it. Texting builds stronger credibility and a more lasting digital presence by merely communicating the way your base wants to communicate.
Our SMS solution for your business phone systems allows for enhanced collaboration within your team. Customer inquiries will never go unanswered because someone has left for vacation or is taking a day off. Your employees now have the capabilities to collaborate, resulting in faster response times and support.
Texting takes so little effort to do and appears almost instantaneously to your customer. You can establish a two-way conversation without being intrusive, answer any questions they have, and create a rapport that will keep them coming back.
Ever sent a text message to the wrong person? Now imagine if you did that to a customer or client. Using a separate cellphone or mobile number for business can have consequences that can be detrimental to your business. From answering texts while driving or using a business number for personal use. Using a texting service from a landline phone, you eliminate these risks because business texting is only during hours of operation, and you can easily monitor the messages coming in and going out.
If you have not incorporated text messaging into your operations, it may be time to start, and we can help. All Wyatt Communication Clients benefit from this feature, and if you don't have a phone system from us, you can still get this service installed on your business phones at an affordable rate. Contact us today!
Posted in: Business Phone Systems